Hilton Worldwide Introduces World-Class Mobile F&B Training with Hotelschool The Hague Hospitality Consultancy and Furthers its Partnership with Lobster Ink
Initiative Allows New Recruits to Gain Hotel School Qualifications from Remote Locations
Hilton Worldwide (NYSE:HLT) today announced a partnership with Hotelschool The Hague Hospitality Consultancy and Lobster Ink to develop mobile enabled learning.
The four-week online foundation courses in Kitchen Management and F&B Service Management, commencing in May 2016, have been developed specifically for entry level Team Members interested in building a career in food and beverage.
Accessed on all mobile, desktop and tablet devices, the courses are ‘always on’, which means Team Members have the flexibility to study when it is most convenient. The online courses are expected to be particularly beneficial to Team Members based in remote locations wishing to develop their careers further without access to local formal colleges or hotel schools.
Simon Lazarus, vice president food & beverage Europe, Middle East & Africa, Hilton Worldwide, said: “The most important driver of our success is our people. We strive to create world-class learning and development programs to enable our Team Members to reach their goals. Collaborating with partners is essential in achieving our business objectives and to empower young people in their hospitality careers.”
Team Members who successfully complete all aspects of the Kitchen Management and F&B Service Management courses will receive certification from both Lobster Ink and Hotelschool The Hague. Facilitated by industry experts, courses offer Team Members the most advanced hospitality education and learning methods, including high definition video lessons, world-class course manuals and lecturer lead forum-based discussions. The curriculum will boost knowledge in kitchen and food service operations, develop leadership and management skills and establish a global peer-to-peer support network.
Fabienne Baart, Manager Operations, Hotelschool The Hague Hospitality Consultancy, said: “Hotelschool The Hague and Hilton Worldwide have a long, reciprocal association and so we are very proud to support the education and commercial needs of the food and beverage teams with this partnership. Since 2002, thousands of Hilton Worldwide Team Members have graduated through our hospitality programs and this latest partnership with Lobster Ink enables us to deliver our renowned curriculum to a wider cohort though their leading online learning platform.”
Tim Nel, Chief Product Officer, Lobster Ink, said: “As the landscape of education and learning evolves, we are focused on continually innovating to keep up-to-date with the demands of students and businesses today. The Food and Beverage Management series is tiered and will cater to managers at every level. The curriculum combines the key skills every hospitality management professional in food and beverage should possess. The courses will assist Hilton Worldwide improve the capabilities of their food and beverage Team Members and enhance food and beverage operations across multiple hotels.”
Hilton Worldwide has collaborated in select areas with Lobster Ink for several years and recently launched Lobster Ink food and beverage learning resources globally to all full service and luxury brand hotels. Hilton Worldwide operates more than 2,500 restaurants and bars in 100 countries and territories. We’re passionate about exceeding our guests’ expectations every time they visit us and our outstanding chefs and bartenders are the heroes of our success. With the travel and tourism industry supporting one in every 11 jobs worldwide, offering world class learning and development opportunities is just one way Hilton Worldwide attracts talent and ensures rewarding careers for our Team Members.
Left to Right:
Fabienne Baart, Manager Operations, Hotelschool The Hague Hospitality Consultancy
Simon Lazarus, vice president food & beverage Europe, Middle East & Africa, Hilton Worldwide
Tim Nel, Chief Product Officer, Lobster Ink
About Hilton Worldwide
Hilton Worldwide (NYSE: HLT) is a leading global hospitality company, comprised of more than 4,600 managed, franchised, owned and leased hotels and timeshare properties with more than 758,000 rooms in 100 countries and territories. For 96 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company's portfolio of 13 world-class global brands includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors®. Hilton HHonors members who book directly through preferred Hilton channels have access to benefits including free standard Wi-Fi, as well as digital amenities that are available exclusively through the industry-leading Hilton HHonors app, where HHonors members can check-in, choose their room, and access their room using a Digital Key. Visit news.hiltonworldwide.com for more information and connect with Hilton Worldwide on Facebook, Twitter, YouTube, Flickr, LinkedIn, and Instagram.
About Lobster Ink
Lobster Ink is the world's leading hospitality training platform, providing luxury service and product training to over 100,000 learners in more than 10,000 hotels worldwide. Lobster Ink’s platform cuts the logistical costs of learning, delivers brand messages consistently and creates long-term learning paths for learners. With Lobster Ink there is a return on investment for every minute spent on learning. Visit lobsterink.com today and request a free demonstration.
About Hotelschool The Hague
Hotelschool The Hague was founded in 1929, making it one of the oldest independent hotel schools in the world. The school is ranked Top 5 Worldwide by TNS Global 2013 and has two campuses, one in The Hague and one in Amsterdam with a total of 2000 students and 180 employees. Graduates of Hotelschool The Hague occupy leading positions in the hospitality industry all over the world. Visit hotelschool.nl for further information.
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About Lobster Ink
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The Lobster Ink learning experience platform, coupled with its industry-leading content production capability, enables leading hospitality brands to gain and sustain competitive advantage through performance-driven L&D. Lobster Ink’s learning methodology combines the best of cognitive understanding, video techniques and behavioral science to deliver practical training on skills, knowledge and behavior. Its unique methodology, with the ability to serve “just enough” training by job function, has been proved to reduce seat time while improving learning outcomes for leading brands. For more information, visit https://lobsterink.com/hospitality-training-for-enterprise/.